Terms & Conditions

Please read these Terms and Conditions before using the www.thecuddler.co.za website. By purchasing or using the service you agree to these Terms and Conditions.


We are committed to protecting and respecting the privacy of our customers and website visitors. For that reason we have taken and will continue to take measures that protect the personal information of our clients. These details will be used exclusively for our records and will never be released to a third party or used for any other purpose other than what you have allowed.


Prices as advertised on the website are current prices. Shipping costs are calculated separately.


Orders will be delivered as per address information supplied by the customer to THE CUDDLER. The indicated delivery time is an approximate and there is no right to compensation if actual delivery takes longer. We do our utmost to ensure prompt and efficient delivery of goods ordered.


Shipping is facilitated via third party courier companies. Please refer to our "delivery" page for more info on shipping lead times.


Kids Electric Ride on cars carry a 6 month limited warranty (battery, remote controller and charger are excluded). Return courier cost in the case of the vehicle requiring to be sent to us for repairs is for the client’s account. Should the battery, remote controller or charger be reported as faulty within the first 7 days after purchase, we will replace this faulty item at no cost.

Just in case your item requires to be sent back to the us for repairs, please ensure you keep the original packaging and box. Damage to a product that needs to be sent back to us for repairs due to inadequate packaging will render the warranty void.